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Managing and Supporting iPads in the Classroom
Managing and Supporting iPads in the Classroom
Managing and Supporting iPads in the Classroom
Managing and Supporting iPads in the Classroom
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Managing and Supporting iPads in the Classroom

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1Managing and Supporting iPads in the 30the devices with your organization’s
Classroom. Clint Stephens Southwest Mobile Device Management solution, and
Educational Development Center then hand them out. Preparing devices is a
clint@sedck12.org Permalink: great deployment option for enterprises
http://goo.gl/vv1UY http://sedcclint.com - and schools that provide iOS devices to
iPad or UCET tag. employees or students for day-to-day use.
2Overview. Things to Consider Ownership 31Deployment Tools. Apple Configurator -
models Deployment strategies Deployment Supervise? You can supervise a set of iOS
& management tools Volume Purchasing devices that you want to control and
Program for apps. configure on an ongoing basis. Apply a
3Things to Consider... The Apple ID configuration to each device, and then
that is used to purchase an app or to reapply it after each use simply by
redeem a VPP (Volume Purchasing Program) reconnecting the device back to Apple
code will own that app for time and all Configurator. Supervision is an ideal
eternity. Apple ID’s can’t be deleted or option for sharing devices among students
merged. Are apps an asset or a commodity? in a classroom or a lab or teachers in a
Do you care who ‘owns’ the apps? school.
4Ownership Models. Depending on your 32Deployment Tools. Apple Configurator -
answer, you can follow 3 deployment app Assign? You can assign supervised devices
ownership models: Personal Ownership to specific users in your organization
Institutional Ownership Layered Ownership. Check out a device to a user and restore
5Personal Ownership Model. Pros: the user’s backup (and data!) to that
Typical to normal user experience device; then check the device back in and
Deployment is fast Limited to no prep work back up the user’s data for later use,
on devices needed End user can customize possibly on a different device Works well
their device and experience. in educational settings where students
6Personal Ownership Model. Pros: Can need to work with the same data and
still use Apple Configurator or Meraki for documents over time, regardless of which
profile management/setup/rules, etc. 1 device they’re given.
Apple ID can be used on many devices Using 33Notes on Configurator. After selecting
iCloud, any apps purchased (free or paid) apps for installation, you MUST check the
will be automatically downloaded to all box next to each app to automatically
devices tied to that account Can sync install them once you have connected it to
wirelessly and backup to iCloud. 'Prepare' it for deployment. You can
7Personal Ownership Model. Cons: End pre-install apps, but the device must have
user is responsible for ongoing the initial setup complete (by the user)
maintenance (backup, updates, etc.) End before Configurator can install a
user owns all apps and content (both management profile on it. Tutorials at
purchased with individual credit card and http://techrecess.com/2012/03/first-look-a
VPP apps) Licensing issues if an app is -apple-configurator-resources/.
found on 1+ devices? 34Configurator Demo?
8Deployment with Personal Ownership. 35Deployment Tools. Meraki Systems
You buy the devices Hand them out and you Manager Scalable cloud based mobile device
are done! People use their own Apple ID’s, management (MDM) system Meraki's Systems
buy their own apps, backup and sync on Manager provides over-the-air centralized
their own. Institutions can purchase management, diagnostics, and monitoring
iTunes gift cards to buy apps app = for the mobile devices managed by your
commodity. organization. Wireless deployment of Web
9Institutional Ownership Model. Pros: Clips and Free apps (VPP app deployment
District/school retains app ownership Best coming soon). Meraki Systems Manager is a
model (according to Apple) if students are free tool!
under 13 they won't be using/creating 36Deployment Tools. Meraki Systems
Apple ID's for these devices... Manager - Getting Started Sign up for a
10Institutional Ownership Model. Pros: free account Set up you initial network,
If a student syncs to another computer, iOS profiles, web clips and apps On each
all apps are erased from the device. device, head to m.meraki.com, enter in
Device restrictions can be enabled to your network ID, and install the profile
prevent users from installing or deleting on the device. You can now remotely
apps or making other changes to the device install web clips & free apps (for
configuration (i.e. App Store is now), monitor device location and usage -
disabled). even remotely lock or wipe the device.
11Institutional Ownership Model. Cons: 37Meraki Demo?
ALL app purchasing (free and paid) will 38Apple Volume Purchasing Plan (VPP) for
have to be done by institution or on each Apps.
teacher's computer (sync machine) Any app 39Apple VPP: What is it? This is the
updates will have to be done by syncing main and best way to purchase apps, in
the device with the teacher's computer small or large quantities, for your school
(sync machine) with iTunes logged into or district iOS devices. All purchasing of
institutional Apple ID. VPP apps are done at the VPP site, and not
12Institutional Ownership Model. Cons: in iTunes.
iCloud can not be used for backup* http://volume.itunes.apple.com/store Most
Recommended that the App Store be disabled apps have a volume discount, where if you
on these devices (but you may want to do buy 20+ licenses at a time, you receive a
that anyway). *SO SAYS APPLE. 50% discount on each license. This program
13Deployment with Institutional is an opt-in for developers, so not all
Ownership. You buy the devices You set up available apps are discounted in volume.
an institutional email address and in turn 40Apple VPP: What is it? Books from the
an institutional Apple ID, with which all iBooks, including textbooks, store can be
app purchases are made app = asset Deploy purchased with the VPP Not all apps are
with Apple Configurator &/or Meraki included in the VPP. They must be
Systems Manager, with device restrictions, education or business related. No Angry
and hand out. Any backups or updates are Birds! Can be funded with Volume Vouchers
done by you. or institutional credit cards. Can search
14Layered Ownership Model. Pros: Both the VPP store by app name or URL.
parties retain ownership of the apps 41Apple VPP: Program Manager. Each
purchased. If the teacher moves, they organization must have at least one
remove their Apple ID and the apps that Program Manager. Can be an existing Apple
they purchased are removed from device. ID or Apple Authorized Purchaser Ad-hoc
Devices retain a base of installed apps account with the only function of creating
that belong to the institutional Apple ID. new ‘shopper’ accounts called Program
15Layered Ownership Model. Pros: Facilitator.
Institution can purchase new apps with VPP 42Apple VPP: Program Facilitator.
in iTunes on teacher's sync machine and Program Facilitator - ‘Shopper’ accounts
apps will be installed at the next sync. MUST be a real, institutional email
Teacher can get new paid or free apps on account that has NEVER been used to create
the device for immediate use - gives them an Apple ID Email addresses for PF’s
more sense of ownership and will be more should be based on location or position,
likely to protect the device. not on an individual - easier to pass on
16Layered Ownership Model. Pros: iCloud purchasing, management and ownership of
backup is enabled, which will speed up apps For financial control - CFO, IT
syncing since all that will need to happen Dept., Department Head For content control
is to install or update apps purchased by - principals, curriculum managers,
the institution. teachers.
17Layered Ownership Model. Cons: Updates 43Apple VPP: Program Facilitator.
and syncing can get confusing since there Program Facilitator - ‘Shopper’ accounts
are apps owned by two different Apple ID's These accounts create a complete purchase
Users will see ‘error’ messages and could history Program Facilitator accounts
potentially erase apps by selecting the funded by Volume Vouchers or by
wrong options when synching. institutional credit card Shop and
18Layered Ownership Model. Cons: These purchase apps at:
warnings could be turned off if tech gets http://volume.itunes.apple.com/store Once
in and do the first sync with the purchased, PF receives a spreadsheet of
teacher's computer (sync machine) before redemption codes or links to distribute to
classroom use and disable warnings. App end user accounts.
store must NOT be disabled. 44Apple VPP: End Users. End Users -
19Deployment with Layered Ownership. You those who use devices and apps Can be any
buy the devices You set up an Apple ID - regular pre-existing Apple ID’s
institutional email address and in turn an or Program Managers & Program
institutional Apple ID, with which initial Facilitators Use a redemption code in
app purchases are made app = asset, but iTunes or a redemption link that will take
personal apps can be purchased Deploy with them to iTunes to purchase and download
Apple Configurator &/or Meraki Systems app.
Manager, with device restrictions before 45Apple VPP: Getting Started. To learn
iPad is set up, and hand out. more about the program: Visit the main VPP
20Deployment with Layered Ownership. End site:
users set up and sign in with their own http://www.apple.com/education/volume-purc
Apple ID’s, and purchase any additional ase-program/ View the FAQ’s:
apps of their choosing. If institutional http://www.apple.com/education/volume-purc
apps need updating, they sync with ase-program/faq.html Attend a webinar:
institutional sync machine If their apps http://edseminars.apple.com/ASVPP/ondemand
need updating, they sync with iTunes on 46Apple VPP: Getting Started. To Enroll
personal/teacher computer Backup is done as a VPP Program Manager, head to
to iCloud. http://edu-vpp.apple.com/asvpp.html Once
21Which Strategy To Choose? App your account has been approved, you can
Ownership: Whose apps will be allowed on create Program Facilitator accounts at
this device? End user only: Consider http://edu-vpp.apple.com/asvpp_manager/
Personal Ownership Institution only: Program Facilitators can redeem Volume
Consider Institutional Ownership Both: Vouchers, shop for and purchase apps at
Consider Layered Ownership. https://volume.itunes.apple.com/store.
22Which Strategy To Choose? Device 47Apple VPP: Volume Vouchers? Volume
Personalization: Are users allowed to Vouchers are like BIG iTunes Gift Cards
personalize settings and content on their that can be purchased from the Apple Store
devices? Yes: Consider Personal Ownership for Education Tax exempt In denominations
or Layered Ownership No: Consider of $100, $500, $1000, $5,000 & $10,000
Institutional Ownership. Can be applied to one AND ONLY one Program
23Which Strategy To Choose? Device Facilitator account - can’t split up a
Update Frequency: How often should apps be $500 3 ways. Buy multiple small
updated on the devices? Frequently: denominations to be sure.
Consider Personal Ownership or Layered 48Apple VPP: Using Volume Vouchers.
Ownership Infrequently: Consider Purchased from Apple Store for Education
Institutional Ownership or Layered Handed off to a PF to start shopping
Ownership. Vouchers will be used up before a credit
24Which Strategy To Choose? iCloud: Will card or purchasing card Vouchers and
iCloud services be used on the device? redemption codes do not expire If you will
Yes: Consider Personal Ownership or eventually need more than 10 copies, buy
Layered Ownership so that only a personal 20 with the discount. Best to buy in
Apple ID uses iCloud services No: Consider bunches, not per-request for discounts.
Institutional Ownership. 49Apple VPP: After Purchase of Apps.
25Notes on Deployment Strategies. Create Redemption codes are emailed back to PF
new email accounts to be used to create for distribution to end users. Also sent
Apple ID’s that are tied to a device or in an Excel file with the redemption codes
department, unless you treat apps as a and a link to redeem that code - can be
commodity. These ID’s can be easily clicked or tapped on from device to be
transferred to someone else when the downloaded and installed. Once a code is
device or manager moves on For example, used, it's marked as 'Redeemed' and can
pchs.math.apps@pchs.org. not be used again.
26Notes on Deployment Strategies. Apple 50Apple VPP: After Purchase of Apps. Can
ID’s can be created without a credit card be done one at a time, with a mail-merge
associated with it to automatically send out many at a time,
http://support.apple.com/kb/HT2534 Can or use a mobile administration service
feed the account with VPP vouchers* or (Meraki, Apple Configurator) End-user
gift cards. As long as that account has redeems the code, or passes them off to
not been used for an Apple ID before. the final end user !!! End Users need to
27Notes on Deployment Strategies. pay attention to what account is logged
Synching via USB hub to iTunes on a Mac into in iTunes before redeeming codes!!!
works well for multiple devices. Synching 51Apple VPP: After Purchase of Apps. Go
with iTunes on Windows "works to the iTunes Store, and click the
best" with only 1 device connected at 'Redeem' option. Enter the code, and the
a time. iCloud should be used for wireless app is downloaded and will be installed
synching and backup! the next time the device syncs. Or, you
28Notes on Deployment Strategies. If can use the clickable redemption links and
using 1 Apple ID for a set of iOS avoid iTunes download and sync !!! Copies
Devices... Licenses should be purchased of apps should be purchased for every
for each copy of the app you are using 30 device, but only one code is redeemed,
iPads with Angry Birds = 30 licenses If an then synced to all devices. PF needs to
eBook or eTextbook is purchased, it can be mark the other un-redeemed codes as 'In
distributed to any device using that Apple Use' even though they have not been
ID 30 iPads with Biology text = 1 @ $15. redeemed!!!
29Deployment Tools. Apple Configurator 52Still have questions? iOS 6 Deployment
Apple Configurator can be used in several Guide:
different ways to make configuration and http://images.apple.com/education/docs/ios
deployment of iOS devices within your 6_education_deployment_guide.pdf Apple
organization both easy and efficient. Can Education Seminars beyond VPP:
be used to Prepare, Supervise, or Assign http://edseminars.apple.com/ASVPP/ondemand
iOS devices *Mac only at this time. iPhone Email vpp_edu@apple.com or call (800)
Configuration Utility for Windows. 800-2775.
30Deployment Tools. Apple Configurator - 53Managing and Supporting iPads in the
Prepare? You can prepare a set of new iOS Classroom. Clint Stephens Southwest
devices that are configured only once and Educational Development Center
then deployed to users. Update devices to clint@sedck12.org Permalink:
the latest version of iOS, install http://goo.gl/vv1UY http://sedcclint.com -
configuration profiles and apps, enroll iPad or UCET tag.
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