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Outsourcing and the Technology Business
Outsourcing and the Technology Business
Organizational Background
Organizational Background
Industry
Industry
Services
Services
Services
Services
Global Verifications
Global Verifications
Global Verifications
Global Verifications
Other Services
Other Services
Structure
Structure
Structure
Structure
Structure
Structure
Structure
Structure
Structure
Structure
Structure
Structure
Financial Situation
Financial Situation
Financial Situation
Financial Situation
Competition
Competition
Competition
Competition
Competition
Competition
Competition
Competition
Competition
Competition
Competition
Competition
Competitive Advantage
Competitive Advantage
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
Customers and Partners
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Outsourcing and the Technology Business

содержание презентации «Outsourcing and the Technology Business.ppt»
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1Outsourcing and the Technology 14Taleo Peopleclick Previsor Hewitt DDI
Business. Presented by: Soufi Fazai Syed VisaNow.
Khurshid Alex Lai Christie Martinez. 15The Interview. Wednesday, March 7th,
2Organizational Background. History 2007 Lisa Gallagher, Vice President of
Industry Services Structure Financial Operations Joined the company October 2000
Situation Competition Customers. Responsible for all aspects of Hire
3History. Founded in 1995 Privately Right’s operations, including occupational
Held Filed S-1 on February 12,2007 to health services, background verification
become public The largest independent and customer service departments Cal State
screening providers focusing on employment Fullerton Alumnus After she began working
background screenings for large and with the Indian market, she joined the
mid-sized organizations. Delivering more Hunger Project to end chronic hunger in
than 50 service offerings in more than 200 Bangladesh, Sub-Saharan Africa, and the
countries and territories Developed the smaller villages in Latin America.
first Internet-based background screening 16Outsourcing Activities. HireRight,
solutions for its customers Comprehensive Inc. strongly believes in offshoring and
domestic and international coverage. outsourcing and has activities in Estonia
4Industry. The background screening Russia India.
market estimated to be $4 billion in size 17Estonia. Production – parts of
and to consist of more than 1,000 software production is sent to Estonia to
screening firms. Reasons behind the be produced but more security related
growing demand for background screening software production is sent back to the US
solutions Increasing public awareness of for finalization. Does product development
potential security threats Laws and and testing Over 50 employees.
regulations that governments and other 18Moscow, Russia. Builds software
regulatory bodies have established to solutions Mostly does modular pieces of
identify and minimize potential threats. production to keep intellectual property
5Services. Background Screening Drug in the US Equivalent to 10 full time
& Health Screening Pre-Integrated employees working for Hire Right, Inc.
Solutions Employment Application Solutions 19India. This is the largest part of
Industry Solutions Global Verifications. Hire Right’s outsourcing and requires the
6Source for Employment Screening most attention Subcontract to company in
Services. Criminal Records Searches Sex India which has approximately 150
Offender Registry Searches Social Security full-time employees working for Hire Right
Number Trace Social Security Number Majority of Hire Right’s entry-level
Validation Employment Verifications work-load is done in India India works to
Education Verifications Credit History verify employment & education through
Examination Motor Vehicle Records Checks the internet and will handle other
(MVR/DMV) Professional License screening processes for Hire Right.
Verification Professional Credential 20United States. Screeners in U.S.
Verification Professional Reference Checks handle the calling for verifications (due
OFAC / Prohibited Parties Searches. FDIC to Indian accents which might turn off
and Financial Industry Searches Civil customers and applicants) All server
Court Records Searches Military Record information stays in the U.S. Production
Verification Workers' Compensation History of intellectual property and sensitive
International Background Checks Volunteer aspects of software done in the U.S. All
Background Checks Industry-Specific administration takes place in U.S. U.S.
Searches Drug and Health Screening. provides specs to Estonia and Moscow for
7Global Verifications. HireRight Global production.
Services Criminal history Education and 21Outsourcing by Competitors. Less than
credential verifications Employment 10% of the competitors outsource Reasons
verifications Local-language media/public for not outsourcing: Lack of control
domain searches and integrity checking Cultural issues Fear of what customers
Driving records checks Credit reporting will think Fear of the unknown Takes a
Due diligence checking Prohibited Parties great deal of work to outsource Companies
Industry- and country-specific have experienced problems with outsourcing
verifications. sometimes because they do not take
8Other Services. Policy Development • careful, measured approach Hire Right,
Collection Site Identification • On-site Inc. made a partnership with their
Collection Training • Medical Review subcontractor so all are committed to
Officer (MRO) • DOT Controlled Substance success.
Abuse and Alcohol Form • DOT Pre-Audits • 22Benefits of Outsourcing. Substantial
DOT Audit Assistance • Expert Witness financial benefits and cost savings Has
Testimony. brought down the cost of doing business
9Structure. Corporate Headquarters: significantly High quality of output
Irvine, CA, USA Major Shareholders: Robert Outsourcing has allowed Hire Right, Inc.
W. Baird & Co., DCM - Doll Capital to increase their customer base in other
Management, Goldman Sachs, Split Rock countries. Started with 42 countries but
Partners Notable Individual Investors: now providing services in over 200
David Duffield, founding CEO and Chairman nations.
of PeopleSoft; Peggy Taylor, co-founder of 23Benefits of Outsourcing. Able to get
PeopleSoft Management Team: Eric Boden - college graduates who will work for less
President and CEO Jeff Wahba - Chief Cannot find this in U.S. very easily –
Financial Officer Lisa Gallagher - Vice most graduates do not work for that little
President, Operations. of money or the turnover is very high More
10Financial Situation. HireRight ranked aligns with what the customer is willing
number 169 on Deloitte’s 2006 Technology to pay and what Hire Right is willing to
Fast 500, a ranking of the 500 fastest spend Culture in India is to follow
growing technology, media, directions thoroughly To ensure this, Hire
telecommunications and life sciences Right created processes.
companies in North America. From 24Issues with Outsourcing in India.
2001-2005. HireRight grew 1,034 percent Original CEO of the subcontractor is
Significant revenue growth over the past Indian but has worked in the U.S. before
five years HireRight ranked 7th on the therefore he understands the issues faced
2006 Technology Fast 50, which is a by the U.S. firms and is easy to deal
regional ranking of the 50 fastest growing with. Production issues led to
technology firms based in Orange County, renegotiation of the work contract.
CA. Workers wanted to reduce the production
11Competition. Other Employee Background quota New contract allows for payment per
Screening Firms. piece of output This secures the
12Competitive Advantage. Reasons for profitability of Hire Right, Inc. Factored
Hire Right's success among competitors in incentives and penalties.
Industry-leading employment screening 25Issues with Outsourcing in India.
solutions developed in direct response to Lower production output Seems to not do as
market needs Real-time access to all well with problem solving or thinking for
background screening reports via the themselves High turnover, especially for
Internet anytime, from anywhere. woman who are unmarried and still live at
13Competitive Advantage. Single home Work hours contribute to this: they
web-based order interface Consolidated work US business hours.
user-friendly reports Privacy and consent 26Impact of U.S. Economy. Believes that
forms in the local language where required there is a positive impact Most US
Around-the-clock multi-lingual multinationals are outsourcing now Lowers
verifications staff Worldwide research costs to businesses are passed on to
network Compliance expertise in consumers More purchasing power
verifications and employment law as well Unemployment is at an all-time low Many
as European Union and Asia-Pacific data positions available in growing retail
privacy requirements 24x5 customer sector for those displaced by outsourcing
service. Most outsourcing affects entry-level
14Customers and Partners. Health Care workers.
Financial Services Transportation 27Thank you! Source www.hireright.com
Education. Oracle PeopleSoft Vurv For more information, visit the company's
VirtualEdge PeopleAdmin Deploy Solutions web site at: www.hireright.com.
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Outsourcing and the Technology Business

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