New Voice International

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New Voice International

содержание презентации «New Voice International.ppt»

Сл	Текст	Сл	Текст
1	New Voice International. New Voice	13	IP-Touch. New Voice MobiCall 2011,
	issues and acts as consultant for the	13	Singapore.
	MobiCall solution, a middleware platform	14	MobiCall XML integration with freely
	for mobilization and unified	14	configurable flows.
	communication. For 20 years, New Voice has	15	MobiCall integration of My IC Phone.
	been an important and faithful partner of		Processing generic security applications
	Alcatel-Lucent and since 1999 an AAPP		over MobiCall web i.e. Evacuation pop-up
	partner. With more than 500 new systems		with floor plan. Processing specific flows
	implemented worldwide each year, MobiCall		for vertical markets By the means of a web
	is a highly reliable, professional Swiss		editor on MobiCall. Door camera with voice
	quality product! New Voice worldwide USA		call application Monitoring system
	(California, Florida) France (Paris/Ville		resources. New Voice MobiCall 2011,
	d’Avray) Switzerland (Lachen, Zurich,		Singapore.
	Nyon) Germany (Frankfurt/Mainz) Austria	16	MobiCall Application for health care
	(Vienna/Linz) UAE - United Arab Emirates		and elderly people. MobiCall offers
	(Dubai) Asia (Hong Kong, Shanghai)		standard functions such as nurse call,
	Australia (Brisbane). Press F5 in the ppt		service call, short dial buttons etc. for
	to start the flow.		retirement homes and for persons in a
2	MobiCall : modular, flexible,		managed care center with a My IC Phone at
	standard. Business Process Automation.		home!
	Re-use of existing infrastructure: OXE	17	MobiCall evacuation plan and health
	Maximum advantage of Alcatel features.		check application. MobiCall offers a wide
	Best adaptation and integration into		range of flexible and customizable
	existing work flow managements and		applications based on the easy to setup,
	concepts. High acceptance by operators and		configure and use MobiCall web visualizer
	staff. Intelligent, convenient and easy to		/ web application editor.
	use management of human and material	18	MobiCall door cam solution with My IC
	resources. Supervision of guest services		Phone. The guest or the security guard can
	Automation of recurring events and		talk to the person at the door If the
	processes in the course of professional		person is unknown, the call can be
	activities. One Solution for all		forwarded to another phone. Once the
	mobilization scenarios: hospital, hotel		button is pressed, the three My IC Phones
	and administration Conference, alarming,		will ring and show the video camera with
	voice recording, task management. Being		the call: Camera X – Door Y. Button to
	prepared for simple and worst case		open the door. Voice and video can be
	scenarios More efficient response to		recorded on MobiCall.
	crisis and emergency situations Highly	19	MobiCall Video telephony with My IC
	reliable, fully redundant, cost effective,		Phone. Any video camera ‘linked’ to a
	Swiss quality. Swiss University Hospital,		telephone allows to exchange voice in
	since 1998. Quellenhof Bad Ragazz Hotel		connection w/ images.
	Dolder Grand Palace Hotel St. Moritz. Lyon	20	MobiCall clients for mobile phones,
	University Hospital 24000 voice lines 125		3G, WiFi + SMS. MobiCall offers small
	Interfaces 10 MobiCall Systems. H?tel		clients on all mobile phones to support
	Crillon Paris 5 five star hotels 2		large character sets and gps. They allow
	MobiCall systems 1 OXE. VLHG USA Rauland +		to popup in case of an alarm, to request
	OXE + WiFi + GSM + MobiCall. Shangri-La		confirmation and to handle pictures. TMS
	Four Seasons Hyatt, Hilton worldwide. New		included. Connections by WiFi, 3G and
	Voice MobiCall Singapore 2011.		specially encoded SMS on link down. New
3	MobiCall – OXE: enabling unique		Voice MobiCall 2011, Singapore.
	selling points! Mobilization =	21	MobiCall Conference: „just another
	Notification + Confirmation &		application“. 120 people can be called and
	Escalation. OXE. OmniVista HP-Openview.		joined into conference if all persons
	Database Login/Logout. Emergency button		confirm positive. 21 \| Mkg Prog and
	Night - door bell. Evacuation: Hotel &		Incentives \| 2011.
	Administration Floor by floor, in	22	Task Management „just another
	guest-language. Cardiac alarm Birth alarm.	22	application“.
	LS, Pager, SMS, MMS, 3G Relay, Sirenes,	23	MobiCall coice playback GUI: the
	XML, Web. TMS ( Tasks ) Voice Recording.		flexible solution. Supports high impedance
	Elevators stairs. MobiCall Supervisor.		voice recording on analog, UA, ISDN BRI,
	DECT 300/400 and Wi-Fi 8118 / 8128 with -		PRA, multi-party and two-party conferences
	dynamic Display 1 - dynamic Display 2 -		(emergency calls) Etrali, BT, IPC and
	dynamic or fix voice - confirmation/reject		DR-Link. 23 \| Mkg Prog and Incentives \|
	- voice conference - callback to room -		2011.
	additional SMS text - callback on MMS for	24	mobicall@newvoice.ch. MobiCall.
	Completed task - broadcast - data,		Centralized management + information tool
	pictures, video - phone book. Portercall /		for all systems within an organization.
	IVR Voice/Fax-Mail. Fire alarm. Rapid		Accelerates mobilization, coordination +
	response and nurse call. geo-localization.		escalation processes. Takes the human
	BMS heating aircondition. MobiCall Master.		factor out of routine work while decisions
	VIP-Calls Wakeup escalation. Intrusion.		remain with the responsible. New Voice
	Room status Mini-Bar. IT, video cam SNMP		International AG. Tel: +41 58 750 11 11. a
	ping. Emergency calls launched from any		Swiss product since 1991. New Voice
	dect/wifi/gsm/3G also in case of		MobiCall 2011, Singapore.
	agressions (DSK). Work plan PMS Opera.	25	The „Unified EVENT Communication“-
	Analog sensors Temperature Blood fridge.		Platform „It’s not an alarm server
	Technical alarms. All interfaces at fixed		anymore“ Die „. Product: MobiCall Alarm,
	prices: printer , V.24, TCP/UDP/IP, E-444,		information and conference server. The
	modbus , HL7, csta, BACnet, KNX, OPC,		Alarm, conference and information System
	eMail, ESPA-X, ftp, pc. New Voice MobiCall		Voice Recording and Task
	– OXE – Wifi & GSM/3G 2011.		Management-Server.
4	Nurse Call Workflow Extension. Nurse	26	Complete convergence. MobiCall.
	call ? MobiCall ? voice call to the Nurse		Information Technology. Various alarms.
	? display 1: Room Call she answers ?		Fire alarm. Video control. Loudspeaker
	display 2: R512 Angelina J. (the room		systems. GSM (Mobile), PDA‘s (3G). PSA /
	number can be shown with the call, but		Pager / SMS & MMS. E-mail. Centralised
	sometimes there are reasons to get a		Telecommunication Infrastructure (Call
	confirmation from the nurse first, before		Server). S(IP)-DECT / IP-Wireless Phones.
	showing the room). It is possible is to		Central building and processes control
	activate the loud speaker for hand free		systems Burglar alarm and access control
	room call information. Convenient function		system Network management systems.
	for the nurse: Call-back to the room		Intelligent IP Network. Backbone for
	initiated with key ‘5’ Patient phone is		Telecommunication, IT & Security.
	ringing ? MobiCall sets up up a two-party		Subsystems and primary systems.
	conference with the nurse concept 1: the	27	MobiCall: easy and convenient
	phone is ringing until the patient or the		configuration. MobiCall is easy to
	(elderly) person answers concept 2: the		install, configure and maintain. Upgrades
	phone activates the loud speaker, the		and extensions are easy to handle —
	patient is able to hear the nurse but has		worldwide. New Voice MobiCall 2011,
	to pick up the phone to talk to the nurse		Singapore.
	concept 3: the phone answers the call	28	Fully integrated management for alarm
	automatically (only this function needs a		inputs and outputs. Visualised interactive
	CSTA link) to activate the loud speaker		management platform for the administration
	and the microphone. On answer, the nurse		of: 512 integrated WAGO IP Contact
	asks: “Good morning Angelina, what can I		controllers Over 10000 contact inputs and
	do for you?” The patient answers: “I’d		outputs Possibility to define contacts as
	like to have some tea, double cream, no		bottom contacts/closers Integration of
	sugar.” The nurse: “Ok, I’ll prepare		temperature and water-level indicator
	everything for you”. She saves one way		(analog signals) Direct assignment of
	thanks to MobiCall. New Voice MobiCall –		alarm processes for each contact
	OXE – Wifi & GSM/3G 2011.		Possibility to activate flexibly relay
5	DECT/WiFi becomes part of the security		outputs for each alarm setting individual
	concept. MobiCall enables sales, pre-sales		text messages for each contact Individual
	and field engineers to answer any question		recording of a voice message for each
	regarding security issues, protecting		contact input.
	persons and goods within every company and	29	MobiCall designer for SNMP Traps
	organization! Centralized Solution Full		resolution. IT Security: SNMP traps from
	redundant hot stand-by high reliable.		OXE, 4760 / 8770 BMC Patrol Etrali, IPC,
	Contacts Relays Analog Sensors. Voice-		BT HP Openview Castle rock Etc. Simple
	Recording DR-Link. OmniVista Supervisor		dispatching depending on Enterprise, OID,
	IT-Network. Interfaces Fire, BMS, Nurse		Trap-Value etc. To inform the concerned
	Call… third party applications. Data base.		persons: anywhere and anytime. New Voice
	Video cameras. Splitters RS232/IP. snmp.		MobiCall 2011, Singapore.
	Libraries protocols. Mobi-XML. tcp/ip XML.	30	MobiCall Lone worker protection (LWP)
	adapted. Modbus and other. email. IP.		in brief. Emergency button Trigger line.
	BT-trading Etrali, IPC 2-party conference		Man-down Immobility. by antenna by
	Analog, UA high impedance recording. Loud		fingerprint/site survey 400 DECT + 500
	speaker. email. Libraries protocols		DECT (alone worker). Localisation * Caller
	fix-price. Interfaces Fire, BMS, Nurse		number. Intervention group. Intervention
	Call. dect, wifi, phones, XML, 3G popup,		group. Manual alarms. Automatic alarms.
	tcp/ip. Pager. Gateway SIM / Internet.		Location Based Mobilisation Mobilisation
	Fax. 5 \| Mkg Prog and Incentives \| 2011. 5		of the nearest group. Ringtone when
	\| Mkg Prog and Incentives \| 2011.		message is displayed: LWP:
6	Fire Alarm Workflow Speed-up.		<CallerNb> <Location>
	Processes, which can be handled		Confirmation and overflow management in
	automatically, should be treated 24 hours		case of failure. <Location> LWP
	a day Fire alarm system tells ? MobiCall		alarm. 30 \| Mkg Prog and Incentives \|
	via a V.24/RS232 link: “Fire Room 1818”		2011.
	MobiCall ? calls all fire fighters ?	31	MobiCall: configurable Web-Interface /
	display 1: fire room 1818 answer ? display		visualizer popup. Alarm. End. Confirmation
	2: F1818 use stairs Voice message: “Please		de prise en compte / d?bordement. Rappel
	coordinate with other fire fighters in		de confirmation. 31 \| Mkg Prog and
	conference”. MobiCall joins all fire		Incentives \| 2011.
	fighters in a voice conference (up to 120	32	MobiCall – OXE Localisation by
	people, depending on the number of voice		Antenna. Localisation based on one
	channels and people answering the call)		DECT-Antenna The localisation bases on the
	Fire fighter 1: “I’m in the lobby” Fire		antenna to which the DECT is connected.
	fighter 2: “I’m on the 19th floor and go		This concept is supported without site
	down to 18th“ Fire fighter 3: “I’ll go to		survey and on all OXE. Precision : A zone
	the fire alarm panel“. If there is a fire,		is defined by the coverage of the antenna.
	the fire fighter 3 calls the external fire		32 \| Mkg Prog and Incentives \| 2011.
	brigade by pressing the push button; if	33	MobiCall – OXE/OXO Localisation by
	not, the alarm on the fire alarm panel is		fingerprint. Localisation by zone The
	reset. This concept prevents many people		localisation takes place by zone as
	from ascending the stairways to verify		defined in the site survey. A zone is
	whether there is a fire. The guests are		limited by the set of measures for this
	not aware about this pre-fire alarm.		purpose. A fingerprint’s uniqueness and
	Especially in hospitals, where evacuation		the localisation algorithm leads to the
	is not possible, MobiCall accelerates the		zone. Fingerprint Unique RSSI entity.
	clearing of fire.		Precision: Depending the number of
7	MobiCall in the Alcatel Lucent OXE/OXO		antennas and the position and direction of
	environment. Master/ Supervisor. Incoming		the antennas. Search Comparing fingerprint
	events. Dynamic recording over DR Link.		in the site survey’s database. 33 \| Mkg
	400 DECT+ and 500 DECT: alone worker. SNMP		Prog and Incentives \| 2011.
	traps. Alarms over e-mail. Text	34	Alarm visualization over web interface
	ringtone/answered Mini-messages Voice	34	— interactive.
	messages – TTS Acivate loudspeakers. +	35	Some examples Lone Working Persons: In
	Image Formatted text. + MobiCall web		case of an emergency call, MobiCall is
	Monitoring resources Vertical services. 7		able to add the position of the person to
	\| Mkg Prog and Incentives \| 2011.		the alarm message Location Based
8	Evacuation by Phone, Room by Room.		Mobilisation: MobiCall is able to call the
	Whenever the external fire brigade decides		persons near to the incident. Alarms upon
	to evacuate guests, MobiCall allows		leaving a zone, entering prohibited zones
	evacuating the hotel floor by floor/room		etc. On-duty, off-duty depending on the
	by room in the language of the guest. The		DECT in charger/out of charger Detection
	duty manager starts a secure voice call		of leaving the covered area/site, battery
	(verified by CLI, DDI and password) to		low, switch on/off DECT search (localise
	MobiCall to start the evacuation process.		objects and persons, find back lost
	Option: launch via a graphic web		equipment etc.) Support of hot-keys for
	interface. First, MobiCall sends the		fast communication of situations and
	evacuation helpers to the floor to guide		actions. i.e. Room status, minibar, call
	the guests. Then MobiCall calls each		to the desk, emergency calls etc. MobiCall
	occupied room in the language of the guest		Localisation-based solutions.
	(information provided by the Property	36	Functions. 400 DECT. 500 DECT (Lone
	Management System (PMS), such as		Worker). MobiCall and 400 DECT/ 500 DECT.
	Opera/Fidelio). Voice message to room		400 DECT : Hardware 400 DECT with firmware
	1801: Veuillez quitter votre chambre suite		update 500 DECT : new hardware with
	? une alarme feu Voice message to room		detector of loss of verticality and
	1818: Please leave the room due to a fire		emergency button. * Based on a site
	alarm. Voice message to room 1819:		survey. Compatibility. IBS / RBS /
	Feueralarm: Bitte verlassen Sie den Raum.		IP-DECT. IBS / RBS / IP-DECT. Display
	In a first sequence all phones ring (first		text. 16 characters while ringing 16
	in the occupied rooms, then in the free		characters on answer Mini-Message with up
	rooms). The statistics are printed out in		to 120 char. 16 characters. Vocal. Voice
	the lobby for the external fire brigade.		message + DTMF + conference. Voice message
	In a second sequence, MobiCall calls all		+ DTMF + conference. Ringtone (tonality
	rooms by automatically activating the loud		and volume). 1 special ringtone. 3 special
	speakers. By reuse of the telephone		ringtones. Emergency Buttons. Short key,
	infrastructure, customer return of		center button, keyboard. Emergency button
	investment is increased.		and keyboard. Battery control. Yes. Yes.
9	New Voice MobiCall Information Server.		Attendance management. Yes. Yes.
	Event notification. Eventos de entrada.		Localisation. By antenna or fingerprint *.
	MobiCall Mobilization = notification +		By antenna or fingerprint *. PTI function
	confirmation + escalation. IP and XML set.		(lone worker protection). Manual emergency
	DECT GAP DECT GAP+. Voice Text Image Sound		call. Manual emergency call Man-down
	Relay Protocol. OXE OXO. WiFi terminal.		Immobility.
	GSM PDA Phone. Video. Emergency call	37	Integration.
	recording. Conference. DECT localisation	38	Integration.
	WiFi localisation. Personal monitoring.	39	Integration & Flexibility. TAE
	E-mail. Administrator accounts. Web		means: Individual alarms per - group of
	interface. Call centre Hotline, IVR. Text		phones - group of zones - group of buttons
	to speech. Loudspeaker. Complementary		Down to individual - persons - zones -
	application modules. MASTER SUPERVISOR.		buttons Easy configuration.
10	Rapid Response Workflow. A staff	40	MobiCall connected via T0/T2 offers
	member tells the rapid response system:		following features: Dynamic display
	Mirror broken in room 1881 The RRS tells ?		message while the phone is ringing and
	MobiCall ? calls the expert display 1:		upon answering 16 + 16 characters on DECT
	tech. call answer ? display 2: R1881		300/400; 32 + 32 on WiFi 8118 8128 Send
	Mirror … (the type of work may be shown		UUI messages to DECT 300/400 and WiFi
	with the call, but sometimes there are		8118/8128 (mini-messages with up to 120
	reasons to get an confirmation from the		characters) Announcement over loudspeaker
	staff first, before telling the work to		(broadcast) Distinction of ring-tone
	do, especially when the work takes several		sequences Multi-line DECT 400(never busy
	hours and starts on Friday 5 pm ). Voice		line), optional call intrusion,
	message: Please confirm with key ‘3’ and		ANS-interface Supplementary CSTA licenses
	find details in the mini-message The staff		Intercom function: automatic hands-free
	confirms with key ‘3’ and gets the job		answering eDR-Link recording, XML, HTTP
	details by mini-message. If he/she rejects		Many other features. MobiCall integrates
	with key ‘4’, MobiCall calls the next		unique features of OXE terminals. 40 \| Mkg
	person (parallel calls are possible, like		Prog and Incentives \| 2011.
	fire alarm). Once the job is done, the	41	Evacuation Visualization &
	staff turns back to the mini-message and	41	Activating.
	starts a call back (to the CLI number	42	Solution and operation examples.
	stored with the mini-message). MobiCall		Tracking. Safety and security Staff may be
	answers: Please confirm that the job is		equipped with a portable „panic button“.
	done by pressing key ‘3’ MobiCall forwards		In emergencies, the button is activated
	this information to the rapid response		for immediate help. Supervision of
	system. TTS allows MobiCall to speak the		patients when leaving a defined area
	job-details during the first call. All		MobiCall informs the responsible people in
	languages supported.		detail about the aforementioned cases. The
11	MobiCall - DECT400/500 Emergency Call		solution “Ekahau” used in connection with
	Solution. Housekeeping or any person from		MobiCall offers: Asset tracking Vital
	the spa has to go to a guest room and is		equipment such as IV pumps, heart
	assaulted. She presses the emergency		monitors, crash carts etc. is mobile by
	button on the DECT 400/500. Immediately,		necessity. The „Real Time Location“
	MobiCall will call the phone in the room,		solution allows locating a tracked item
	activate the loud speaker and broadcasts a		anywhere in the facility. Workflow and
	clear message to the guest and the staff		resource management Has a patient
	member. Security guards are mobilized and		completed the lab tests? How long has she
	sent to the room. This creates clear		been waiting in the queue? Was the
	situations and prevents situations such as		tracking path completely itemized in the
	the case “DSK”.		billing system? Efficient workflow
12	MobiCall: configurable Web-Interface /		improves the quality of service throughout
	visualizer popup. Alarm. End. Confirmation		a hospital stay and enables more precise
	de prise en compte / d?bordement. Rappel		billing.
	de confirmation. 12 \| Mkg Prog and	43	MobiCall Overview. New Voice MobiCall
	Incentives \| 2011.	43	2011, Singapore.
13	MobiCall XML Application Generator for
New Voice International.ppt

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New Voice International

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Система охлаждения	Керамика производство	Изделия из пластмассы	Шумоизоляционные панели	Заработок
Производство трансформаторов	Компания Индиго	ТНК программа	Торговая компания	Торговый представитель
Строительная компания	Энергосбытовая компания	Компания Балтика	Связь 1	Связь 2
Связьинвест 1	Связьинвест 2	Производство строительных материалов	Веста Транс	Ситимаг
Вэлнэс	Салон красоты	Sela	Лакротэн	Топ Консалт
ФГУП КЗТА	Ауди Центр Варшавка	Capstone	КОРП	Победа ЛСР
ООО предприятие Магистраль	ЮБиКей групп	ЗАО Невский завод	Japan Airlines	Джобс Apple