Компании
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New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
New Voice International
MobiCall : modular, flexible, standard
MobiCall : modular, flexible, standard
MobiCall : modular, flexible, standard
MobiCall : modular, flexible, standard
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
MobiCall – OXE: enabling unique selling points
Nurse Call Workflow Extension
Nurse Call Workflow Extension
Nurse Call Workflow Extension
Nurse Call Workflow Extension
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
DECT/WiFi becomes part of the security concept
Fire Alarm Workflow Speed-up
Fire Alarm Workflow Speed-up
Fire Alarm Workflow Speed-up
Fire Alarm Workflow Speed-up
Fire Alarm Workflow Speed-up
Fire Alarm Workflow Speed-up
MobiCall in the Alcatel Lucent OXE/OXO environment
MobiCall in the Alcatel Lucent OXE/OXO environment
MobiCall in the Alcatel Lucent OXE/OXO environment
MobiCall in the Alcatel Lucent OXE/OXO environment
MobiCall in the Alcatel Lucent OXE/OXO environment
MobiCall in the Alcatel Lucent OXE/OXO environment
Evacuation by Phone, Room by Room
Evacuation by Phone, Room by Room
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
New Voice MobiCall Information Server
Rapid Response Workflow
Rapid Response Workflow
Rapid Response Workflow
Rapid Response Workflow
Rapid Response Workflow
Rapid Response Workflow
Rapid Response Workflow
Rapid Response Workflow
MobiCall - DECT400/500 Emergency Call Solution
MobiCall - DECT400/500 Emergency Call Solution
MobiCall - DECT400/500 Emergency Call Solution
MobiCall - DECT400/500 Emergency Call Solution
MobiCall - DECT400/500 Emergency Call Solution
MobiCall - DECT400/500 Emergency Call Solution
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall: configurable Web-Interface / visualizer popup
MobiCall XML Application Generator for IP-Touch
MobiCall XML Application Generator for IP-Touch
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall XML integration with freely configurable flows
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall integration of My IC Phone
MobiCall Application for health care and elderly people
MobiCall Application for health care and elderly people
MobiCall Application for health care and elderly people
MobiCall Application for health care and elderly people
MobiCall evacuation plan and health check application
MobiCall evacuation plan and health check application
MobiCall evacuation plan and health check application
MobiCall evacuation plan and health check application
MobiCall door cam solution with My IC Phone
MobiCall door cam solution with My IC Phone
MobiCall door cam solution with My IC Phone
MobiCall door cam solution with My IC Phone
MobiCall door cam solution with My IC Phone
MobiCall door cam solution with My IC Phone
MobiCall Video telephony with My IC Phone
MobiCall Video telephony with My IC Phone
MobiCall Video telephony with My IC Phone
MobiCall Video telephony with My IC Phone
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall clients for mobile phones, 3G, WiFi + SMS
MobiCall Conference: „just another application“
MobiCall Conference: „just another application“
Task Management „just another application“
Task Management „just another application“
Task Management „just another application“
Task Management „just another application“
Task Management „just another application“
Task Management „just another application“
MobiCall coice playback GUI: the flexible solution
MobiCall coice playback GUI: the flexible solution
mobicall@newvoice
mobicall@newvoice
The „Unified EVENT Communication“- Platform „It’s not an alarm server
The „Unified EVENT Communication“- Platform „It’s not an alarm server
The „Unified EVENT Communication“- Platform „It’s not an alarm server
The „Unified EVENT Communication“- Platform „It’s not an alarm server
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
Complete convergence
MobiCall: easy and convenient configuration
MobiCall: easy and convenient configuration
Fully integrated management for alarm inputs and outputs
Fully integrated management for alarm inputs and outputs
Fully integrated management for alarm inputs and outputs
Fully integrated management for alarm inputs and outputs
Fully integrated management for alarm inputs and outputs
Fully integrated management for alarm inputs and outputs
MobiCall designer for SNMP Traps resolution
MobiCall designer for SNMP Traps resolution
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall Lone worker protection (LWP) in brief
MobiCall – OXE Localisation by Antenna
MobiCall – OXE Localisation by Antenna
MobiCall – OXE Localisation by Antenna
MobiCall – OXE Localisation by Antenna
MobiCall – OXE/OXO Localisation by fingerprint
MobiCall – OXE/OXO Localisation by fingerprint
MobiCall – OXE/OXO Localisation by fingerprint
MobiCall – OXE/OXO Localisation by fingerprint
MobiCall – OXE/OXO Localisation by fingerprint
MobiCall – OXE/OXO Localisation by fingerprint
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Alarm visualization over web interface — interactive
Integration
Integration
Integration
Integration
Integration & Flexibility
Integration & Flexibility
Evacuation Visualization & Activating
Evacuation Visualization & Activating
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
Solution and operation examples
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
MobiCall Overview
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New Voice International

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1New Voice International. New Voice 13IP-Touch. New Voice MobiCall 2011,
issues and acts as consultant for the Singapore.
MobiCall solution, a middleware platform 14MobiCall XML integration with freely
for mobilization and unified configurable flows.
communication. For 20 years, New Voice has 15MobiCall integration of My IC Phone.
been an important and faithful partner of Processing generic security applications
Alcatel-Lucent and since 1999 an AAPP over MobiCall web i.e. Evacuation pop-up
partner. With more than 500 new systems with floor plan. Processing specific flows
implemented worldwide each year, MobiCall for vertical markets By the means of a web
is a highly reliable, professional Swiss editor on MobiCall. Door camera with voice
quality product! New Voice worldwide USA call application Monitoring system
(California, Florida) France (Paris/Ville resources. New Voice MobiCall 2011,
d’Avray) Switzerland (Lachen, Zurich, Singapore.
Nyon) Germany (Frankfurt/Mainz) Austria 16MobiCall Application for health care
(Vienna/Linz) UAE - United Arab Emirates and elderly people. MobiCall offers
(Dubai) Asia (Hong Kong, Shanghai) standard functions such as nurse call,
Australia (Brisbane). Press F5 in the ppt service call, short dial buttons etc. for
to start the flow. retirement homes and for persons in a
2MobiCall : modular, flexible, managed care center with a My IC Phone at
standard. Business Process Automation. home!
Re-use of existing infrastructure: OXE 17MobiCall evacuation plan and health
Maximum advantage of Alcatel features. check application. MobiCall offers a wide
Best adaptation and integration into range of flexible and customizable
existing work flow managements and applications based on the easy to setup,
concepts. High acceptance by operators and configure and use MobiCall web visualizer
staff. Intelligent, convenient and easy to / web application editor.
use management of human and material 18MobiCall door cam solution with My IC
resources. Supervision of guest services Phone. The guest or the security guard can
Automation of recurring events and talk to the person at the door If the
processes in the course of professional person is unknown, the call can be
activities. One Solution for all forwarded to another phone. Once the
mobilization scenarios: hospital, hotel button is pressed, the three My IC Phones
and administration Conference, alarming, will ring and show the video camera with
voice recording, task management. Being the call: Camera X – Door Y. Button to
prepared for simple and worst case open the door. Voice and video can be
scenarios More efficient response to recorded on MobiCall.
crisis and emergency situations Highly 19MobiCall Video telephony with My IC
reliable, fully redundant, cost effective, Phone. Any video camera ‘linked’ to a
Swiss quality. Swiss University Hospital, telephone allows to exchange voice in
since 1998. Quellenhof Bad Ragazz Hotel connection w/ images.
Dolder Grand Palace Hotel St. Moritz. Lyon 20MobiCall clients for mobile phones,
University Hospital 24000 voice lines 125 3G, WiFi + SMS. MobiCall offers small
Interfaces 10 MobiCall Systems. H?tel clients on all mobile phones to support
Crillon Paris 5 five star hotels 2 large character sets and gps. They allow
MobiCall systems 1 OXE. VLHG USA Rauland + to popup in case of an alarm, to request
OXE + WiFi + GSM + MobiCall. Shangri-La confirmation and to handle pictures. TMS
Four Seasons Hyatt, Hilton worldwide. New included. Connections by WiFi, 3G and
Voice MobiCall Singapore 2011. specially encoded SMS on link down. New
3MobiCall – OXE: enabling unique Voice MobiCall 2011, Singapore.
selling points! Mobilization = 21MobiCall Conference: „just another
Notification + Confirmation & application“. 120 people can be called and
Escalation. OXE. OmniVista HP-Openview. joined into conference if all persons
Database Login/Logout. Emergency button confirm positive. 21 | Mkg Prog and
Night - door bell. Evacuation: Hotel & Incentives | 2011.
Administration Floor by floor, in 22Task Management „just another
guest-language. Cardiac alarm Birth alarm. application“.
LS, Pager, SMS, MMS, 3G Relay, Sirenes, 23MobiCall coice playback GUI: the
XML, Web. TMS ( Tasks ) Voice Recording. flexible solution. Supports high impedance
Elevators stairs. MobiCall Supervisor. voice recording on analog, UA, ISDN BRI,
DECT 300/400 and Wi-Fi 8118 / 8128 with - PRA, multi-party and two-party conferences
dynamic Display 1 - dynamic Display 2 - (emergency calls) Etrali, BT, IPC and
dynamic or fix voice - confirmation/reject DR-Link. 23 | Mkg Prog and Incentives |
- voice conference - callback to room - 2011.
additional SMS text - callback on MMS for 24mobicall@newvoice.ch. MobiCall.
Completed task - broadcast - data, Centralized management + information tool
pictures, video - phone book. Portercall / for all systems within an organization.
IVR Voice/Fax-Mail. Fire alarm. Rapid Accelerates mobilization, coordination +
response and nurse call. geo-localization. escalation processes. Takes the human
BMS heating aircondition. MobiCall Master. factor out of routine work while decisions
VIP-Calls Wakeup escalation. Intrusion. remain with the responsible. New Voice
Room status Mini-Bar. IT, video cam SNMP International AG. Tel: +41 58 750 11 11. a
ping. Emergency calls launched from any Swiss product since 1991. New Voice
dect/wifi/gsm/3G also in case of MobiCall 2011, Singapore.
agressions (DSK). Work plan PMS Opera. 25The „Unified EVENT Communication“-
Analog sensors Temperature Blood fridge. Platform „It’s not an alarm server
Technical alarms. All interfaces at fixed anymore“ Die „. Product: MobiCall Alarm,
prices: printer , V.24, TCP/UDP/IP, E-444, information and conference server. The
modbus , HL7, csta, BACnet, KNX, OPC, Alarm, conference and information System
eMail, ESPA-X, ftp, pc. New Voice MobiCall Voice Recording and Task
– OXE – Wifi & GSM/3G 2011. Management-Server.
4Nurse Call Workflow Extension. Nurse 26Complete convergence. MobiCall.
call ? MobiCall ? voice call to the Nurse Information Technology. Various alarms.
? display 1: Room Call she answers ? Fire alarm. Video control. Loudspeaker
display 2: R512 Angelina J. (the room systems. GSM (Mobile), PDA‘s (3G). PSA /
number can be shown with the call, but Pager / SMS & MMS. E-mail. Centralised
sometimes there are reasons to get a Telecommunication Infrastructure (Call
confirmation from the nurse first, before Server). S(IP)-DECT / IP-Wireless Phones.
showing the room). It is possible is to Central building and processes control
activate the loud speaker for hand free systems Burglar alarm and access control
room call information. Convenient function system Network management systems.
for the nurse: Call-back to the room Intelligent IP Network. Backbone for
initiated with key ‘5’ Patient phone is Telecommunication, IT & Security.
ringing ? MobiCall sets up up a two-party Subsystems and primary systems.
conference with the nurse concept 1: the 27MobiCall: easy and convenient
phone is ringing until the patient or the configuration. MobiCall is easy to
(elderly) person answers concept 2: the install, configure and maintain. Upgrades
phone activates the loud speaker, the and extensions are easy to handle —
patient is able to hear the nurse but has worldwide. New Voice MobiCall 2011,
to pick up the phone to talk to the nurse Singapore.
concept 3: the phone answers the call 28Fully integrated management for alarm
automatically (only this function needs a inputs and outputs. Visualised interactive
CSTA link) to activate the loud speaker management platform for the administration
and the microphone. On answer, the nurse of: 512 integrated WAGO IP Contact
asks: “Good morning Angelina, what can I controllers Over 10000 contact inputs and
do for you?” The patient answers: “I’d outputs Possibility to define contacts as
like to have some tea, double cream, no bottom contacts/closers Integration of
sugar.” The nurse: “Ok, I’ll prepare temperature and water-level indicator
everything for you”. She saves one way (analog signals) Direct assignment of
thanks to MobiCall. New Voice MobiCall – alarm processes for each contact
OXE – Wifi & GSM/3G 2011. Possibility to activate flexibly relay
5DECT/WiFi becomes part of the security outputs for each alarm setting individual
concept. MobiCall enables sales, pre-sales text messages for each contact Individual
and field engineers to answer any question recording of a voice message for each
regarding security issues, protecting contact input.
persons and goods within every company and 29MobiCall designer for SNMP Traps
organization! Centralized Solution Full resolution. IT Security: SNMP traps from
redundant hot stand-by high reliable. OXE, 4760 / 8770 BMC Patrol Etrali, IPC,
Contacts Relays Analog Sensors. Voice- BT HP Openview Castle rock Etc. Simple
Recording DR-Link. OmniVista Supervisor dispatching depending on Enterprise, OID,
IT-Network. Interfaces Fire, BMS, Nurse Trap-Value etc. To inform the concerned
Call… third party applications. Data base. persons: anywhere and anytime. New Voice
Video cameras. Splitters RS232/IP. snmp. MobiCall 2011, Singapore.
Libraries protocols. Mobi-XML. tcp/ip XML. 30MobiCall Lone worker protection (LWP)
adapted. Modbus and other. email. IP. in brief. Emergency button Trigger line.
BT-trading Etrali, IPC 2-party conference Man-down Immobility. by antenna by
Analog, UA high impedance recording. Loud fingerprint/site survey 400 DECT + 500
speaker. email. Libraries protocols DECT (alone worker). Localisation * Caller
fix-price. Interfaces Fire, BMS, Nurse number. Intervention group. Intervention
Call. dect, wifi, phones, XML, 3G popup, group. Manual alarms. Automatic alarms.
tcp/ip. Pager. Gateway SIM / Internet. Location Based Mobilisation Mobilisation
Fax. 5 | Mkg Prog and Incentives | 2011. 5 of the nearest group. Ringtone when
| Mkg Prog and Incentives | 2011. message is displayed: LWP:
6Fire Alarm Workflow Speed-up. <CallerNb> <Location>
Processes, which can be handled Confirmation and overflow management in
automatically, should be treated 24 hours case of failure. <Location> LWP
a day Fire alarm system tells ? MobiCall alarm. 30 | Mkg Prog and Incentives |
via a V.24/RS232 link: “Fire Room 1818” 2011.
MobiCall ? calls all fire fighters ? 31MobiCall: configurable Web-Interface /
display 1: fire room 1818 answer ? display visualizer popup. Alarm. End. Confirmation
2: F1818 use stairs Voice message: “Please de prise en compte / d?bordement. Rappel
coordinate with other fire fighters in de confirmation. 31 | Mkg Prog and
conference”. MobiCall joins all fire Incentives | 2011.
fighters in a voice conference (up to 120 32MobiCall – OXE Localisation by
people, depending on the number of voice Antenna. Localisation based on one
channels and people answering the call) DECT-Antenna The localisation bases on the
Fire fighter 1: “I’m in the lobby” Fire antenna to which the DECT is connected.
fighter 2: “I’m on the 19th floor and go This concept is supported without site
down to 18th“ Fire fighter 3: “I’ll go to survey and on all OXE. Precision : A zone
the fire alarm panel“. If there is a fire, is defined by the coverage of the antenna.
the fire fighter 3 calls the external fire 32 | Mkg Prog and Incentives | 2011.
brigade by pressing the push button; if 33MobiCall – OXE/OXO Localisation by
not, the alarm on the fire alarm panel is fingerprint. Localisation by zone The
reset. This concept prevents many people localisation takes place by zone as
from ascending the stairways to verify defined in the site survey. A zone is
whether there is a fire. The guests are limited by the set of measures for this
not aware about this pre-fire alarm. purpose. A fingerprint’s uniqueness and
Especially in hospitals, where evacuation the localisation algorithm leads to the
is not possible, MobiCall accelerates the zone. Fingerprint Unique RSSI entity.
clearing of fire. Precision: Depending the number of
7MobiCall in the Alcatel Lucent OXE/OXO antennas and the position and direction of
environment. Master/ Supervisor. Incoming the antennas. Search Comparing fingerprint
events. Dynamic recording over DR Link. in the site survey’s database. 33 | Mkg
400 DECT+ and 500 DECT: alone worker. SNMP Prog and Incentives | 2011.
traps. Alarms over e-mail. Text 34Alarm visualization over web interface
ringtone/answered Mini-messages Voice — interactive.
messages – TTS Acivate loudspeakers. + 35Some examples Lone Working Persons: In
Image Formatted text. + MobiCall web case of an emergency call, MobiCall is
Monitoring resources Vertical services. 7 able to add the position of the person to
| Mkg Prog and Incentives | 2011. the alarm message Location Based
8Evacuation by Phone, Room by Room. Mobilisation: MobiCall is able to call the
Whenever the external fire brigade decides persons near to the incident. Alarms upon
to evacuate guests, MobiCall allows leaving a zone, entering prohibited zones
evacuating the hotel floor by floor/room etc. On-duty, off-duty depending on the
by room in the language of the guest. The DECT in charger/out of charger Detection
duty manager starts a secure voice call of leaving the covered area/site, battery
(verified by CLI, DDI and password) to low, switch on/off DECT search (localise
MobiCall to start the evacuation process. objects and persons, find back lost
Option: launch via a graphic web equipment etc.) Support of hot-keys for
interface. First, MobiCall sends the fast communication of situations and
evacuation helpers to the floor to guide actions. i.e. Room status, minibar, call
the guests. Then MobiCall calls each to the desk, emergency calls etc. MobiCall
occupied room in the language of the guest Localisation-based solutions.
(information provided by the Property 36Functions. 400 DECT. 500 DECT (Lone
Management System (PMS), such as Worker). MobiCall and 400 DECT/ 500 DECT.
Opera/Fidelio). Voice message to room 400 DECT : Hardware 400 DECT with firmware
1801: Veuillez quitter votre chambre suite update 500 DECT : new hardware with
? une alarme feu Voice message to room detector of loss of verticality and
1818: Please leave the room due to a fire emergency button. * Based on a site
alarm. Voice message to room 1819: survey. Compatibility. IBS / RBS /
Feueralarm: Bitte verlassen Sie den Raum. IP-DECT. IBS / RBS / IP-DECT. Display
In a first sequence all phones ring (first text. 16 characters while ringing 16
in the occupied rooms, then in the free characters on answer Mini-Message with up
rooms). The statistics are printed out in to 120 char. 16 characters. Vocal. Voice
the lobby for the external fire brigade. message + DTMF + conference. Voice message
In a second sequence, MobiCall calls all + DTMF + conference. Ringtone (tonality
rooms by automatically activating the loud and volume). 1 special ringtone. 3 special
speakers. By reuse of the telephone ringtones. Emergency Buttons. Short key,
infrastructure, customer return of center button, keyboard. Emergency button
investment is increased. and keyboard. Battery control. Yes. Yes.
9New Voice MobiCall Information Server. Attendance management. Yes. Yes.
Event notification. Eventos de entrada. Localisation. By antenna or fingerprint *.
MobiCall Mobilization = notification + By antenna or fingerprint *. PTI function
confirmation + escalation. IP and XML set. (lone worker protection). Manual emergency
DECT GAP DECT GAP+. Voice Text Image Sound call. Manual emergency call Man-down
Relay Protocol. OXE OXO. WiFi terminal. Immobility.
GSM PDA Phone. Video. Emergency call 37Integration.
recording. Conference. DECT localisation 38Integration.
WiFi localisation. Personal monitoring. 39Integration & Flexibility. TAE
E-mail. Administrator accounts. Web means: Individual alarms per - group of
interface. Call centre Hotline, IVR. Text phones - group of zones - group of buttons
to speech. Loudspeaker. Complementary Down to individual - persons - zones -
application modules. MASTER SUPERVISOR. buttons Easy configuration.
10Rapid Response Workflow. A staff 40MobiCall connected via T0/T2 offers
member tells the rapid response system: following features: Dynamic display
Mirror broken in room 1881 The RRS tells ? message while the phone is ringing and
MobiCall ? calls the expert display 1: upon answering 16 + 16 characters on DECT
tech. call answer ? display 2: R1881 300/400; 32 + 32 on WiFi 8118 8128 Send
Mirror … (the type of work may be shown UUI messages to DECT 300/400 and WiFi
with the call, but sometimes there are 8118/8128 (mini-messages with up to 120
reasons to get an confirmation from the characters) Announcement over loudspeaker
staff first, before telling the work to (broadcast) Distinction of ring-tone
do, especially when the work takes several sequences Multi-line DECT 400(never busy
hours and starts on Friday 5 pm ). Voice line), optional call intrusion,
message: Please confirm with key ‘3’ and ANS-interface Supplementary CSTA licenses
find details in the mini-message The staff Intercom function: automatic hands-free
confirms with key ‘3’ and gets the job answering eDR-Link recording, XML, HTTP
details by mini-message. If he/she rejects Many other features. MobiCall integrates
with key ‘4’, MobiCall calls the next unique features of OXE terminals. 40 | Mkg
person (parallel calls are possible, like Prog and Incentives | 2011.
fire alarm). Once the job is done, the 41Evacuation Visualization &
staff turns back to the mini-message and Activating.
starts a call back (to the CLI number 42Solution and operation examples.
stored with the mini-message). MobiCall Tracking. Safety and security Staff may be
answers: Please confirm that the job is equipped with a portable „panic button“.
done by pressing key ‘3’ MobiCall forwards In emergencies, the button is activated
this information to the rapid response for immediate help. Supervision of
system. TTS allows MobiCall to speak the patients when leaving a defined area
job-details during the first call. All MobiCall informs the responsible people in
languages supported. detail about the aforementioned cases. The
11MobiCall - DECT400/500 Emergency Call solution “Ekahau” used in connection with
Solution. Housekeeping or any person from MobiCall offers: Asset tracking Vital
the spa has to go to a guest room and is equipment such as IV pumps, heart
assaulted. She presses the emergency monitors, crash carts etc. is mobile by
button on the DECT 400/500. Immediately, necessity. The „Real Time Location“
MobiCall will call the phone in the room, solution allows locating a tracked item
activate the loud speaker and broadcasts a anywhere in the facility. Workflow and
clear message to the guest and the staff resource management Has a patient
member. Security guards are mobilized and completed the lab tests? How long has she
sent to the room. This creates clear been waiting in the queue? Was the
situations and prevents situations such as tracking path completely itemized in the
the case “DSK”. billing system? Efficient workflow
12MobiCall: configurable Web-Interface / improves the quality of service throughout
visualizer popup. Alarm. End. Confirmation a hospital stay and enables more precise
de prise en compte / d?bordement. Rappel billing.
de confirmation. 12 | Mkg Prog and 43MobiCall Overview. New Voice MobiCall
Incentives | 2011. 2011, Singapore.
13MobiCall XML Application Generator for
New Voice International.ppt
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New Voice International

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